InviPost – Reputation Management Tool for Amazon

Invi Post

Invi Post is designed to enhance customer engagement and satisfaction by automating review management and providing valuable feedback insights. By leveraging the power of AI, we enable you to make data-driven decisions, improve customer experiences, and boost your online reputation across platforms

Automated Reviews​

Managing customer reviews can be time-consuming and overwhelming. We simplify this process by automating the collection and analysis of reviews, allowing you to focus on delivering exceptional products and services.
  • ✔ AI-Powered Review Collection: Automatically gather and analyze customer reviews from various e-commerce platforms, saving time and reducing manual effort.
  • ✔ Sentiment Analysis: Utilize AI to assess customer sentiments, identifying areas of improvement and boosting customer satisfaction.
  • ✔ Reputation Management: Proactively manage your brand’s reputation by responding to reviews promptly, fostering customer loyalty, and trust.

Customer Feedback Insights

Understanding customer feedback is crucial for enhancing products and services. Get in-depth insights into customer preferences and expectations, helping you refine your offerings.
  • ✔ Detailed Feedback Reports: Access comprehensive reports that highlight customer feedback trends, enabling you to make informed decisions.
  • ✔ Actionable Insights: Identify key areas for improvement and implement changes to meet customer needs more effectively.
  • ✔ Enhanced Customer Experience: Use insights to tailor your products and services, ensuring a positive customer journey and increased retention.

Data-Driven Decisions

Equip your brand with the tools needed to turn feedback into actionable strategies that drive growth and profitability.
  • ✔ Business Intelligence: Analyze feedback data to uncover opportunities for innovation and differentiation.
  • ✔ Customizable Dashboards: Create dashboards that align with your business objectives, providing a clear overview of performance metrics.
  • ✔ Performance Tracking: Monitor key indicators to ensure your strategies are effectively enhancing customer satisfaction and business performance.

Our Services

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Frequently asked questions

How does InviPost enhance my Amazon feedback and reviews?

InviPost automates sending emails to all your buyers, requesting product reviews or seller feedback. This is crucial because while more than 95% of Amazon customers typically don’t leave feedback, those with negative experiences are more likely to do so. By proactively engaging satisfied customers, InviPost increases the likelihood of positive reviews, improving your Amazon rating and balancing out any negative feedback.

Does InviPost work with international Amazon markets? ​

Yes, InviPost is compatible with Amazon India, UK, USA, Canada and Australia, helping sellers manage their reputation globally.

Can InviPost handle negative reviews?

InviPost can alert sellers to negative reviews, allowing you to respond quickly to address customer concerns.

Is communication through InviPost complaint with Amazon policies?

InviPost's actions comply with Amazon’s guidelines. It automates Amazon’s Request a Review button, sending feedback requests that align with official Amazon requests. These are fully compliant with Amazon's policies and automatically translate into the buyer’s language. Customized messages are also supported, provided they adhere to Amazon's Buyer-Seller Messaging TOS

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